Shipping Policy

Thank you for shopping at Velonara! We are committed to providing you with a smooth and efficient shipping experience. Please find our shipping policy below:

Shipping Timeframe

• Orders are typically processed and shipped within 2-3 business days.

• If you place an order on weekends or during holidays, your order will be processed on the next business day.

Estimated Delivery Time

• The actual delivery time usually takes 30-45 business days, depending on your location.

• Please note that delivery times may vary based on external factors such as shipping carrier delays or customs processing.

Shipping Fees

• We charge a fixed shipping fee of $3.99 USD for orders below $30.

• Free shipping is available for orders over $30 USD.

Order Tracking

• Once your order has shipped, we will send you an email with tracking details. Please check your inbox for updates.

• If you have not received your tracking information or if your order is delayed, please feel free to reach out to us.

Lost or Damaged Packages

• If your package is lost during transit, please contact us immediately at MartinAdkins7642@hotmail.com, and we will assist you in resolving the issue.

• We are not responsible for any packages that are lost or damaged after they have been handed over to the carrier.

International Shipping

• We ship to various international locations. Please note that shipping times and costs may vary depending on the destination.

If you have any questions regarding your order or our shipping policy, don't hesitate to contact us at MartinAdkins7642@hotmail.com.